Kimcci 120pcs Premium Mink Individual Dovetail Eyelash Extension Natural 3D Cluster Eyelashes Professional Makeup Flared Lashes
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Estimated Delivery:Oct 10 - Oct 14
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Free Shipping & Easy Returns
Worldwide shipping
Secure payments
Easy returns
Kimcci 120pcs Premium Mink Individual Dovetail Eyelash Extension Natural 3D Cluster Eyelashes Professional Makeup Flared Lashes
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Kimcci 120pcs Premium Mink Individual Dovetail Eyelash Extension Natural 3D Cluster Eyelashes Professional Makeup Flared Lashes
Features:
Customer Notice :
1)If you have any questions about the shipping time & defective quality& items no received, pls do contact us first before leaving a negative feedback, we can give you a satisfied answer & resolution.
2)We promises to provide the best service for our valuable customer. We sell quality products with best price and premium service. Any question will be answered within 24 hours(except Saturday and Sunday).If you have any question, don't hesitate to contact us.
Payments:
1) Before buying, Please make sure your Shipping address is correct. Or not, please correct it before payment.
2) Please leave note in payment note when making the payment if you have any special request (colors/size).
3) A phone number is recommended for a more accurate delivery.
Shipping & Handing Term:
1) We ship WORLDWIDE as GIFT.
2) Items will be shipped within 1-2 business day after payment completed received.
3) Items are shipped from HongKong Post Airmail(we will send your package with free tracking number), reach most of the countries within 10 to 30 business days.
4) Delivery time depends on destination and other factors, it may takes up to 30 business days. If you can't receive it after 38 days. Please contact us for resolution.
5) Shipping may influenced by holidays, events and other uncertainties. We could not guarantee the arrival time.
6)Please be noted that customer from ITALY or Brazil, due to your countries' strict CUSTOM policy to MERCHANDISES from East Asia, delivery speed may be largely delayed .
7) If you dislike the seemingly long shipping time, please don't bid. We don't want to get a negative or neutral or a low DSR score only because of the shipping time.
8) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
9) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
Returns & Refund:
1)DOA(Dead On Arrival) or Wrong Item will be offered exchange. Refund will be offered if stock is not available.
2)Buyer need to pay return shipping cost. Item must be returned undamaged in its original box.
3)If you want a refund because of the item defect or some other quality problems, please contact us within 3 days after you get it. The fee relating to the reback mailing should be overtaken by yourself.
4)Less than 0.5 percent of the bundle sometimes may get lost,but please don't worry about it.If you still fail to get your ordered items within the estimate time,please feel free to contact with us as quickly as you can.We will be responsible for resending you new items.
Return and Refund Policies
- At fusionofcolor.net, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@fusionofcolor.net, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
- Customized items are not eligible for return or refund unless they are damaged, defective, or incorrect upon delivery.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Fusion of Color
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at fusionofcolor.net is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform fusionofcolor.net by email, sending your return request to info@fusionofcolor.net must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. fusionofcolor.net will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@fusionofcolor.net.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@fusionofcolor.net, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.