1pc Gel Cooling Ice Face Mask For Reducing Puffiness,Bags Under Eyes,Sinus,Redness,Dark Circles,Migraine,With Soft Plush Backing
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Estimated Delivery:Oct 15 - Oct 19
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1pc Gel Cooling Ice Face Mask For Reducing Puffiness,Bags Under Eyes,Sinus,Redness,Dark Circles,Migraine,With Soft Plush Backing
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Features:
Cold Compress Hot Compress Beauty Mask Reuse Hollow Eye Mask Ice Compress Mask Facial Cooling Eliminate Edema Relieve Fatigue
1.Cold compress + hot compress, dual-purpose mask, can effectively promote facial blood circulation, relieve fatigue, eliminate edema, and improve sleep quality.
2.The built-in gel ball makes the mask fit the facial skin better, with good temperature storage effect, strong fluidity and better massage effect.
3.Made of high-quality suede fabric, soft and skin-friendly, good air permeability, comfortable to use, suitable for all skin types.
4.Elastic band + Velcro design, you can adjust the size according to your head circumference without worrying about being too tight or loose.
Specifications:
Material: PVC outer layer, polyester inner layer
Main ingredients: water, glycerin, sodium polyacrylate
Color: purple, pink
Net weight: 0.255KG
Product size: 25.5*19.5*2CM
Packing size: 29.5*20CM
Packing List:
1* hot and cold compress mask
Instructions:
1. Hot compress: Put the eye mask into the microwave oven (medium-low heat) and heat it for 30 seconds. If it is not hot, the heating time can be extended, but it cannot be set for 1-2 minutes at a time. Due to the different power of the microwave oven, the heating time can be adjusted appropriately, but the heating time should not be too long, so as not to damage the product.
2. Cold compress: Put the product in the refrigerator compartment for 30-60 minutes or in the freezer compartment of the refrigerator for 15-30 minutes, then take the product out, rub it with your hands, and use it after reaching the body comfort level.
Precautions:
1. After putting the mask in the refrigerator and taking it out, please check whether the gel ball in the mask is flexible and make sure that the gel ball is not frozen before use.
2. Heat the mask in a microwave oven for no more than 30 seconds each time until it reaches the desired temperature. Do not overheat. Be careful when taking it out of the microwave oven to avoid overheating and cause burns.
3. If you need to reheat the product, please cool the product before heating, do not boil the package.
4. If there is any discomfort during use, please stop using it and contact or consult a doctor. If it is damaged, stop using it.
5. The gel ball inside the mask can also be recycled after use. It can be used as a child's toy gun bullet. Remember not to eat it by mistake.
Return and Refund Policies
- At fusionofcolor.net, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@fusionofcolor.net, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
- Customized items are not eligible for return or refund unless they are damaged, defective, or incorrect upon delivery.
Who pays the return costs?
return case
Who pays the return cost?
Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.
Fusion of Color
Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?
The buyer
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Do you have restocking fees?
No, the return at fusionofcolor.net is free, according to the aforementioned conditions, there is no supply charge.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform fusionofcolor.net by email, sending your return request to info@fusionofcolor.net must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately.
Step 4. The refund term is within 10 days. fusionofcolor.net will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@fusionofcolor.net.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@fusionofcolor.net, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.